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Anyone who worked in Advertising/PR will probably drone for hours about how clients think they know what s best for them , and how frustrating it is when campaigns do not generate expected results, or simply how thin the line is between a great success and miserably failed Ad.
I ve presented this solution to different Advertising/PR professionals, and it has never been met with anything less than an “AHA!” reaction. Reason being: it is simple yet profound: Change things up.
Benjamin Franklin wrote:
The definition of insanity is doing the same thing over and over and expecting different results…
Advertising folks like to admit that they’re outside the norm. Crazy, you say? Maybe. More like non-conformists. We live by the only code which is: NO CODE.
But when it comes to generating results, attitudes are different. You can t afford to be too crazy (or Insane as Ben Franklin quotes above). Simply put, if you keep applying the same method /concept / approach you should not expect to get better/different results.
In a broad sense this has several implications for Ad folks. For example, if Brand X uses the same general platform for too long it risks two things: people get bored quickly or people simply get attached to the platform and will refuse the new platform.
Solution: Change things up.
If your research is not bringing you closer to the consumer, change your tools. Go out and be the consumer.
If your brief is not inspirational enough, break it down and use a different template.
If your media choice is not generating interest, explore alternative media.
If your client refuses to invest in a bigger campaign, change your selling technique or upgrade your negotiation tactics.
Simply put, same behavior generates same results.
The next time you feel inertia against a new idea by a client, just remember Ben Franklin’s statement – it is simply insane to expect your results to change if you continue doing the same things.
Go ahead. Change it up.
BIO: Khaled Itani is an ex-AdMan with an MBA in Marketing from the American University of Beirut. With years of Advertising/Communications experience from Grey Beirut and JWT, Khaled is currently a Client Services Manager for a leading North American e-Commerce firm.
Read Khaled Itani’s Previous Guest Posts:
And also, read other Guest Posts on the Identity Chef.
For some weird reason, I do not know how he does it, but Khaled always ends up sending emails into my inbox with precisely the answers to the questions that are on my mind, drawing from his personal experience and whatever rubbed off on him during his years as an Ad-man. Thank you Khaled for inspiring me and unknowingly satisfying my curiosities. It is an honor to share it on the Identity Chef.
So guys I am interested in what you think, what’s your perspective?
*Male readers, passionless for shoes, do comment about subjects that move you & I’ll try my best to find a guest blogger on that matter… but take a peak I believe you’ll still be interested…
Remind me to someday show you a photo of my [our, technically, but over 75% of the closet and the floor and the boxes over the closet… belong to me] shoe closet! In the last two weeks I became the proud owner of not one, not two, but FOUR pairs (!!!) bianco shoes and two clutch bags… And I must say in my defense that, usually, I shop in moderation (one pair every 2-3 months) but massive amounts of sales and good shoes put together are just like absinthe to me!
So anyway I decided to check out what this brand is made of marketing wise, because usually it is hard to find clever shoe advertising, and ,my oh my, I was up for a treat! I’ll let the gallery and movie speak for themselves now!
Another thing I loved is the bianco shoes contest that has the ultimate shoe lover’s dream prize : ALL THE SHOES YOU CAN CARRY OUT F THE STORE! The contest asks participants to submit their feet’s photos! And there are a lot of interesting entries you should check out! The contest closes in end November so await an update!
You can buy bianco shoes in Lebanon in Sports et Loisir and Dunes Verdun. If you know other places please share.
I found this little beauty in last month’s Executive Magazine. I am half certain that I have seen this concept before in some design handbook, but one must admit its interactive and very effective!
After you take off the business card you, the message reads:
“If not you can remain in a business of wasted opportunities where clients complain which will lead to your employees resigning. You won’t get any bonuses. You wide will stop hosting dinner parties. You will sell the Chalet, the sports car and the golf kit. then before you know it your family will be living on discount coupons.”
The only thing that I don’t like is that it does not convey the fact that Terra Biz is part of Terra Net and the services they offer are internet related.
If you’ve seen any of its predecessors , tell me!
Impressive animation that ‘speaks’ to you without words conveying the message – CCTV is aware of everything ! Even if you have a very slow connection, WATCH IT & tell me what you think!
[Found VIA: Creativeroots]
I’ve been meaning to write this post for a while now, but was always afraid to approach it, or undermine the importance of the subject matter. Because it is a story that personally touched me & encourages me to push myself every day…
In her last month in the company Angi had an extra beat to her step, a glamorous shine in her eyes and was always accompanied by a very trendy white clutch bag. Only at the farewell party, did I find out that this is what she was planning to do in the future – her own brand of hand bags, purses and clutches…. I instantly had a million questions and incessantly bullied her into answering them & showing me more….
“I always had it my head that I want to do something, my own thing, so that people will know this is Angi“*, Angi told me. But when there is a flood of Graphic designers with raging price wars, Angi though to herself : “What does a girl want? What can’t she do without?“.
The unique business model
Having previous experience with leather business gift items, certainly helped. But please do not understand the challenges of finding perfect quality execution, raw material suppliers and building a satisfactory business model. All of which Angi has achieved through sweat and blood slash careering between her office job and her entrepreneurial dream.
She focused on selling through various exhibitions, getting the word out through Facebook, and certainly satisfied customers. She told me that a whole chain of recurring clients can sometimes build up through one random purchase: “A guy buys a bag for his girlfriend, then his mother, then his friend wants to buy for his fiance… and now you have a group of loyal clients.”
And her business-model has a lot of integrity too. “I do not pitch up my prices like many retailers do, it simply doesn’t work for me, my prices are fixed and I can not bargain a lot with my clients, but at the end, I would never allow myself to price a handbag over what I, as a young girl, would afford to pay for one…It is not fair it is not right…”. Angi told me that on average all her handbags are between 30-65 USD, which is a premium bargain, since they are hand made in Lebanon using the best materials and accessories.
Going an extra mile is also normal for Angi, she accepts orders via telephone and can even design custom models upon request. Moreover, she is ready to deliver anywhere within Lebanon, and she even does it in person most of the time.
Besides being in every major exhibition on the Lebanese terrain, Angi is now planning to open her own store really soon, and is also working hard on launching her own website. And she is happy with what she has achieved so far – ” The good thing is that people are starting to know Angi as a brand.”
So even if you are not in need of a handbag drop by the Mother & Baby exhibition @ Biel to meet this extraordinarily inspiring girl, who has such amazing energy. Maybe it will rub off on you, as it did on me 🙂 And remember if you think hard enough about it and work enough your dreams will come true too.
Do you know any other successful young entrepreneurs?
*All quotes in this post are liberal and not literal